Custom Room Refinements: Elevating the Guest Experience Through Thoughtful Design

In today’s competitive hospitality landscape, it’s often the smallest details that leave the most lasting impression. Thoughtfully designed in-room accessories not only elevate functionality but reinforce brand identity. At P | R Consultants, we refer to these details as ‘Custom Room Refinements’ - and they play a vital role in shaping a memorable guest experience.

What Are Custom Room Refinements?

Custom Room Refinements are bespoke in-room accessories designed specifically to complement a hotel’s brand, interior design, and operational needs. These items may be subtle in appearance, but together they create cohesion, consistency, and a sense of luxury.

Examples of Custom Room Refinements include:

• Custom amenities holders

• Custom bins - double, single & recycling

• A variety of trays

• Pillow boxes

• Notepad holders and desk pads

• Hair dryer boxes and storage solutions

• Coffee & tea organisers

• Remote control holders

• Shoe boxes

• Tissue boxes

• Stationary boxes

• Menu covers

• Information holders

• Bathroom amenity displays

• Mirrors

• Hangers

Each piece is designed with purpose - enhancing both guest convenience and visual harmony within the room.

Designed to Reflect Your Brand

No two hotels are the same, and your in-room accessories shouldn’t be either. Our Custom Room Refinements are completely bespoke, allowing each hotel to translate its brand story into tangible design.

From minimalist and contemporary to warm, coastal, or ultra-luxury, every detail is developed to align with:

• Your brand identity and colour palette

• Interior architecture and FF&E selections

• Guest expectations and room categories

• Operational and housekeeping requirements

The result is a curated collection of in-room pieces that feel intentional, premium, and unmistakably yours.

Materiality That Makes a Difference

Material selection plays a crucial role in both aesthetics and durability. At P | R Consultants, we offer a wide range of materials to suit different environments, budgets, and sustainability goals.

Popular material options include:

• Vegan leather for a refined, durable, and easy-to-maintain finish

• Prava for a contemporary, tactile look, excellent longevity and luxury

• Specialty fabrics, textures, and finishes tailored to your project

Each material is carefully considered for performance in the intended environment, ensuring longevity without compromising on design.

Why Custom Matters

While off-the-shelf accessories may serve a functional purpose, they rarely contribute to brand storytelling. Custom Room Refinements allow hotels to:

• Create a cohesive, design-led guestroom experience

• Reinforce brand identity at every touchpoint

• Elevate perceived value and guest satisfaction

• Differentiate from competitors through custom detailing

When every element in a room feels intentional, guests notice and remember.

Our Collaborative Approach

At P | R Consultants, collaboration sits at the heart of everything we do. We work closely with hotel teams, designers, and procurement specialists to understand your vision and translate it into beautifully crafted, functional solutions.

From concept development and material sampling through to prototyping and production, our process ensures every Custom Room Refinement is thoughtfully designed, expertly produced, and seamlessly delivered.